ICT and Information Management Service

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Our fully Accredited Customer ICT Services have a pool of staffs with a wide range of working knowledge and experience in schools. We pride ourselves on delivering a customer focused and best value service, underpinned by pupils’ welfare, integrity and fairness.

The ICT and Information Management Service is a Capita SIMS Accredited Service.  The Service provides expertise in the provision, support, training and professional consultation of all ICT services including applications such as the full suite of SIMS, Discover, ParentPay, Microsoft Office, Office 365 and Sophos UTM.

The service also provides support for equipment such as PCs, laptops, IPad, mobile phones, smart boards, multi-function devices etc, infrastructure such as network connectivity to the building, network infrastructure within the building, Wi-Fi, internet security filtering, servers and back-up options. 

Benefits

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You said, we did

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Annual contracts and other packages

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Our Ad-hoc Services

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Terms

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"The support provided by the team is outstanding, no matter how small you are always there to assist the smooth running of the SIMS system within school and the many detailed request by school. You are all so polite, your patience is endless."

"I was able to attend a drop in session at short notice. I am new to SIMS and had specific questions I needed answering. The session was excellent and I felt I really gained a fantastic insight not only into how SIMS Intervention works but how I can make it work for our school needs. I can't thank the staff enough, I left feeling inspired!"

"The Sims team are all excellent in their service and efficiency. A problem is resolved either verbally or remotely usually on the day, if not it is logged and dealt with as soon as possible."

"Excellent service, staff are always happy to help, they are very knowledgeable and available - would recommend to other schools if asked."
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